How do I make a booking?
- How to measure a box in order to quote?
How do I pay?
- Call us directly on 03 997504599
- Email using the quote form and we will return your call.
Do I receive a tracking Number?
- Either EFT or by credit card over the phone
What is the maximum weight and length I can send?
- Yes we will send you a tracking number along with the Tax Invoice
- You will be able to access the Fastway website to track parcel delivery
Can I book if I am not in Melbourne?
- For all interstate/country the maximum weight is 25kgs and the length 2.1
- For all metro we can deliver almost anything.
Can I book as the Receiver?
- Yes and we can take the booking from all over Australia.
What if I’m not going to be home for pickup or delivery?
- Yes you can. If you are the person making the booking and the parcel is being picked up from another location you can pay as a Receiver?
Am I able to leave at a PO Box?
- Pick up’s can be left out for the courier to collect wherever specified.
- Deliveries can be left with an Authority to Leave.
- No, however we have locations throughout the Metropolitan area Australia wide.
PLEASE FEEL FREE TO CONTACT OUR FRIENDLY STAFF FOR ANY OTHER QUESTIONS.